Skip To Main Content
This website is intended exclusively for the healthcare professionals residing and/or working in Malaysia.

Terms of use

This website is owned by and operated by or on behalf of Sanofi-Aventis (Malaysia) Sdn Bhd (hereinafter referred to as “Sanofi”).

This is a binding legal agreement between you and Sanofi that sets forth the terms and conditions (hereinafter the “Terms”) that apply to all users visiting, including all content, features, functionality, programs and services provided in or through the website (hereinafter “the Site”). By accessing and using the Site, you represent to Sanofi that you have read, understood and agree to these Terms with the intent to be legally bound by them. Sanofi may, at any time, revise these Terms and you are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms.

By using the Site, you represent and warrant to Sanofi and agree that you (i) are either (a) a qualified and licensed healthcare professional in Malaysia (“Healthcare Professional” or "HCP") or (b) are otherwise authorized by Sanofi to use the Site, and you (ii) will use the Site only in a manner consistent with your professional, ethical, regulatory, statutory and other legal requirements.

1. Scope of the Site

The Site is designed to comply with laws and regulations of Malaysia. Although the Site may be accessible outside Malaysia, it is intended for access and use only by Healthcare Professionals qualified and licensed to practice in Malaysia.

The Site is designed for use by Healthcare Professionals and is intended for purposes including but not limited to the following:

  • registration for trainings, events, seminars, webinars or conferences hosted on the Site by or on behalf of Sanofi (with or without Continuing Professional Development ("CPD") points or content in relation to Continuing Medical Education ("CME") activities);
  • hosting and delivery of trainings, events, seminars, webinars or conferences hosted on the Site by or on behalf of Sanofi (with or without CPD points or content in relation to CME activities);
  • interaction with other Healthcare Professionals, customers or users of Sanofi’s platforms for the purpose of exchange of medical, scientific or other related information;
  • provision of medical or scientific information in relation or to raise disease awareness;
  • detailing platform (one to one interactions between Sanofi and HCPs); and
  • any other purposes provided on the Site as prescribed and determined by Sanofi from time to time.

The Site allows HCP to carry out the activities including but not limited to the following:

  • create and login to your own account using your username and password;
  • participate in trainings, events, seminars, webinars or conferences hosted on the Site by or on behalf of Sanofi (with or without CPD points or content in relation to CME activities);
  • register your interest or to participate in any trainings, events, seminars, webinars or conferences hosted on the Site by or on behalf or Sanofi (with or without CPD points or content in relation to CME activities);
  • interact with other Healthcare Professionals, or users of Sanofi’s platforms for the purpose of exchange of medical, scientific or other related information;
  • provide or exchange your view, opinion, or comments on any medical, scientific or other related topic or forum, or for the purpose of raising disease awareness for the purpose of scientific exchange; and
  • carry out any other activities as provided on the Site as prescribed and determined by Sanofi from time to time.

2. Nature of information

The Site contains scientific or medical information, and/or information relating to treatment given by other HCPs to their own patients and clinical development worldwide for the purpose of scientific exchange. While we hope you find the Site helpful, it is not a substitute for your own clinical judgment as a Healthcare Professional and nothing herein shall be construed as an encouragement of off-label use of any therapeutic products. No clinical decisions are to be based solely on the Site.

You, and specifically not Sanofi, are solely responsible for verifying the accuracy of all patient information and determining the data necessary for you to make clinical decisions, as well as for complying with all laws, regulations and licensing requirements applicable to your delivery of healthcare services. In using the Site, you agree that neither Sanofi nor any other party is or will be liable or otherwise responsible for any decision made or any action taken or any action not taken due to your use of any information presented through the Site.

The Site may offer opinions by experts consulted in a particular field in relation to the content of the Site or excerpts from press articles. The Site may also offer a forum for experts in a particular field to express their opinions. Any such information solely represents the opinion of the expert or the publication and is not necessarily the opinion of Sanofi. Sanofi is not responsible for the accuracy or completeness of any such information and opinions.

3. Links to other sites

The Site may contain links to third-party sites. The liability of Sanofi shall not be in any way incurred by a third-party site that can be accessed via the Site. Sanofi does not control the content of such third-party sites which remain entirely independent of Sanofi. Moreover, the existence of a link between the Site and a third-party site does not under any circumstances mean that Sanofi approves the content of that site in any way whatsoever and in particular the use that may be made of it.

The use of third-party sites is at your own risk and subject to the terms and conditions of the third-party site. In any case, Sanofi is not in any way liable for the non-availability of such sites and Sanofi does not scrutinize, check or approve them and is not responsible for contents, advertising, products or other components available on or via those sites. Any trademarks, copyright or other registered material or intellectual property of those sites remain the property of their respective owners.

External sites may include hypertext links to the Site. Any such links should not be created without the express prior consent of Sanofi.

4. Intellectual property

The layout and each of the components, including but not limited to trademarks, logos and domain names, appearing on the Site, are protected by current laws on intellectual property, and belong to Sanofi or its affiliated companies, or their use is the subject of authorisation from third party.

No component of the Site may be copied, reproduced, altered, edited, downloaded, denatured, transmitted or distributed in any way whatsoever, on any medium whatsoever, in whole or in part, without the prior written consent of Sanofi, except solely for use for press requirements conditional on compliance with intellectual property rights and any other property rights that are mentioned. Copying for private use is only authorised for your own personal, private, non-commercial use, on your personal computer.

All copyright and other proprietary notices contained in downloaded materials must be retained. The following statement should appear on any authorized copy of all or part of the content of the Site: "COPYRIGHT 2022– Sanofi-Aventis (Malaysia) Sdn Bhd - ALL RIGHTS RESERVED".

Any authorised use of items composing or shown on the Site must not be denatured, changed or altered in any way whatsoever.

Sanofi or its affiliated companies reserve the right to take legal action against any infringement of its intellectual property rights.

5. Availability of the Site

You acknowledge (i) that it is technically impossible to provide the Site free from any defects and that Sanofi cannot undertake to do so; (ii) that defects may lead to the Site being temporarily unavailable; and that (iii) operation of the Site can be affected by events and/or matters that Sanofi does not have control over, for example, means of transmission and communication between you and Sanofi and between Sanofi and other networks.

Sanofi and/or its suppliers may, at any time, alter or interrupt, temporarily or permanently, all or part of the Site to undertake maintenance and/or make improvements and/or changes to the Site. Sanofi is not responsible for any alteration, suspension or interruption of the Site.

6. Hardware and Compatibility

Sanofi does not represent or warrant that the Site (or any updates) is compatible with any hardware or software versions or applications, including any specific versions of your phone, PDA, tablet, computer, or its specific operating system.

7. Updates

Sanofi may choose to provide updates to the Site from time to time in its sole discretion. Sanofi does not represent or warrant that any future updates to the Site will provide the same functionality that is provided by the current version of the Site.

8. Use of the Site

When you register to use the Site, you will create an account by providing details such as a username and password. Thereafter, an email confirmation of your registration together with your account details including unique identification / code and password will be sent to you at the email address that you have provided.

Your account on the Site is for your own exclusive use. You must keep both your username and password (and any other login details) secret and not share with anyone else or allow use by others. You must not use an account that belongs to any other person. You are responsible for any activity on the Site arising out of any failure to restrict access to your account details including unique identification and password, and may be held responsible for any losses arising out of such a failure. You must inform Sanofi immediately if you suspect any unauthorized use of or access to your account. Sanofi should not be held responsible if you suffer any harm or loss arising from your failure to observe and comply with requirements set forth in this section.

We do not intend to receive confidential information from you through the Site. Consequently, except for personal data mentioned above, any information, whatever its form, including document, data, graphic, question, suggestion, concept, comment or others, that you send us via the Site, will not under any circumstances be deemed confidential. The act of sending it to us alone gives us the right to use it, reproduce it, publish it, alter it or send it with a view to dealing with your request.

You warrant that any information you provide to Sanofi or to any third party via the Site (i) is accurate, correct, complete and reliable, (ii) does not breach the intellectual property rights of a third party, (iii) does not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others, and/or (iv) does not disseminate any defamatory, obscene, indecent, misleading or unlawful material or information, and that you will indemnify Sanofi for any loss or damage that arises as a result of any such breach. Sanofi assumes no responsibility or liability arising from the content of such messages and/or information, including but not limited to responsibility or liability for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, misrepresentation or inaccuracy contained in any information hereto.

You must not alter, damage or deface the Site or add any unauthorized material to the Site.

There might be other rules regarding use of the Site established from time to time by Sanofi on the Site in general or for specific sections and you agree to observe and abide by them in your use of the Site.

9. Recording of Live Sessions, Webinars, or Seminars

The Site may provide you with access to live sessions, webinars, or seminars with features that allow audio, visual and any documents and other materials exchanged or viewed to be recorded through appropriate means, including without limitation audio visual, photo taking, video recording; and your image, sound, photographic likeness may also be taken, broadcasted, transmitted and recoded throughout the live session. If you do not consent to the recording, please contact Sanofi to discuss your concerns in good time prior to joining such live session.

By participating in live sessions, webinars or seminars via the Site, you consent to the photography, audio recording, video recording and its/their release, publication, exhibition, or reproduction to be used by Sanofi and its affiliates for any internal and external communication, or educational purposes, or for any other purposes that Sanofi, its vendors, partners, affiliates and/or representatives deems fit to use, including but not limited, for research purposes, to distribute to the media for use in their articles, television or media reports, to distribute to participants of such live session, HCPs, healthcare organizations, incorporation into other materials for use by Sanofi and its affiliates with any internal and/or external audiences.

You release Sanofi and its affiliates, each of their officers and employees, and each and all persons involved from any liability connected with the taking, recording, digitising, or publication of your photographs, computer images, video and/or or sound recordings, recorded during the Webinar. By participating in the live session, you waive all rights you may have to any claims for payment or royalties in connection with any exhibition, streaming, webcasting, televising, or other publication of these materials. You also waive any right to inspect or approve any photo, video, or audio recording taken by Sanofi or the person or entity designated to do so by Sanofi. You have been fully informed of your consent, waiver of liability, and release before participating in the live session.

10. Reporting An Adverse Event or Product Safety Concern or Requesting Medical Information Limitations on liability

The Site is not intended to be used to report adverse events or product safety concerns or request for medical information. However, should you wish to report adverse events or product safety concerns or request for medical information with respect to Sanofi’s product, you may contact us as follows:

11. Privacy Policy

Through your use of the Site, Sanofi will collect, record, hold, store, use, disclose and/or process certain data about you which you may submit, allow access or otherwise disclose to Sanofi by using this Site. Sanofi respects your rights to such data and has established private notice governing Sanofi’s collection and use of your data (“the Privacy Policy”). The Privacy Policy is hereby incorporated into these Terms. You are required to read through the Privacy Policy in your course of registration on the Site and will be granted access to the Site only if you have acknowledged your understanding and agreed to the Privacy Policy. This Privacy Policy can be found here

12. Disclaimer of Warranties




In addition, you are responsible for taking the precautions necessary to prevent any infection, in particular by computer viruses, Trojan horses or any other "parasite".

13. Limitations on Liability

Sanofi strives to the best of its ability to ensure that information published on the Site is accurate and up-to-date. It reserves the right to correct content at any time, without prior notice. However, Sanofi cannot guarantee that the information available on the Site is accurate, correct, up-to-date or complete.

Except for property damage resulting from gross or intentional negligence by Sanofi, the latter declines any liability:

  • for any inaccuracy, error or omission as regards information available on the Site;
  • for any damage resulting from fraudulent intrusion by a third party resulting in an alteration of information or items made available on the Site
  • and more broadly, for any property damage or consequential loss, for any reason, of any origin, nature or with any consequences whatsoever, even if Sanofi had been warned of the possibility of such damage or loss, caused (i) because of any access to the Site or because it was impossible to access it, (ii) because of the use of the Site, including any harm or virus that may infect your computer or any other property, and/or (iii) because of the credence given to any information coming directly or indirectly from the Site.

14. Termination of Rights

Your rights under these Terms will automatically terminate if you fail to comply with any term of these Terms. In the case of termination, you must cease all use of the Site. Sanofi may immediately revoke your access to the Site. Sanofi’s failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of its rights.

Despite the termination of use, you agree you will continue to be bound by the Terms in respect to use of downloaded materials, intellectual property, limitation of liability, warranties, disclaimer of warranties, governing law and dispute resolution.

15. Indemnity

You hereby agree to defend, indemnify and hold harmless Sanofi and the Sanofi Group and their respective officers, directors, employees, and agents for, from and against any claim, suit, proceedings, loss, liability, damage, cost and expense (including, without limitation, costs of investigation and reasonable legal fees and expenses), directly or indirectly relating to, resulting from or arising out of: (a) any breach by you of these Terms; (b) any negligent act, omission or wilful misconduct by you in connection with your registration for an account (if any) and/or use of the Site; and/or (c) any violation by you of applicable law.Without limiting the generality of the above, you acknowledge that the content of the Site, the Webinar and/or the Presentations are for general educational purposes and are not intended to provide you with advice. Sanofi makes no warranty regarding the accuracy of the content of the Site, the Webinar and/or the Presentations and assumes no obligations to update any content of the Site and information contained in the Presentations.

16. Modifications to these Terms

Sanofi reserves the right to modify the Terms, by (i) posting revised Terms on and/or through the Site, and/or (ii) providing advance notice to you of material changes to the Terms, generally via email where practicable, and otherwise through the Site (such as through a notification on the main screen page of the Site). Modifications will not apply retroactively unless required by law.

We may sometimes ask you to review and to explicitly agree to or reject a revised version of the Terms or the Privacy Policy. In such cases, modifications will be effective at the time of your agreement to the modified version of the Terms or the Privacy Policy. If you do not agree to the modifications, you are not permitted to use the Site. In cases where we do not ask for your explicit agreement to a modified version of the Terms or the Privacy Policy, the modified version of the Terms or the Privacy Policy will become effective as of the date specified in the Terms or the Privacy Policy. Your use of the Site following that date constitutes your acceptance of the terms and conditions of the Terms or the Privacy Policy as modified. If you do not agree to the modifications, you are not permitted to use, and should discontinue your use of, the Site.

17. Governing Law

These Terms are governed by the laws of Malaysia, without regard to its conflict of laws principles or your place of residency. You agree that any dispute arising from or relating to these Terms should be brought exclusively to a competent court of Malaysia for resolution.

18. Miscellaneous

If any provision of these Terms is found to be unlawful, void, invalid or unenforceable, it will be enforced to the extent permissible and, to the extent unlawful, void, invalid or unenforceable, such provision shall be deemed modified to the most limited extent necessary to be lawful, valid and enforceable, in accordance with applicable law, while still as fully as possible carrying out the intent of the original provision, and the remainder of these Terms will remain in full force and effect. Failure by Sanofi to prosecute any right with respect to a default hereunder will not constitute a waiver by Sanofi of the right to enforce rights with respect to the same or any other breach. These Terms constitute the entire agreement between you and Sanofi with respect to, and supersedes any previous oral or written communications or documents concerning, the subject matter of these Terms. In no event will any additional or inconsistent term in any purchase order or similar document submitted by you modify the terms of these Terms.

19. About the Site

Contact us:

Sanofi-Aventis (Malaysia) Sdn Bhd (Company no. 334110-P),
Level 18-1, Tower B, Plaza 33, No.1 Jalan Kemajuan, Seksyen 13,
46100 Petaling Jaya, Selangor Darul Ehsan, Malaysia
Tel: +603 7651 0800
Fax: +603 7651 0801/2

Contact Person: Chong Chooi Ink, Head of Digital Transformation, Sanofi

Site hosting:
Amazon Web Services Ireland Limited
One Burlington Plaza
Burlington road
Dublin 4, Ireland


  • Register trademark
    The use of certain third party trademarks on the Site does not imply that their respective owners approve the contents of the Site. These third parties are and remain totally independent of Sanofi and SANOFI GROUP.
  • Video/photo credits
    information will be provided to you by Sanofi upon request.

Last update: 21st April 2022