Online patient perception management - Dr. Sanjay Kalra
In the wake of digital disruption that is a part of every aspect of our own lives, it has been found to significantly impact the management of various diseases including diabetes. As people reach out to online solutions for health problems, they start relying on reviews and feedbacks available. Each of these steps affect a healthcare organization’s perceived online reputation. Hence, it’s imperative to adopt technology in our practices as well. This technology should aim to focus on the how to build a persona online and impact user traffic. This video by Dr. Sanjay Kalra highlights some of the key pointers in improving diabetes care service and building an online reputation.